Home / Course catalog / 3.2 Week 02 - Customer Discovery (SW2-3.2)

Marketing

3.2 Week 02 - Customer Discovery (SW2-3.2)


Description
This class covers the following three modules:

1) Kingdom Business Framework Overview
2) Customer Development
3) Targeting the Right Customers
Content
  • Unit 2 Overview: Customer Development
  • Unit 2 Pre-Reading - Getting Inside the Mind of Your Customer
  • Unit 2 Pre-Reading - Putting Yourself in the Customer's Shoes
  • Unit 2 Pre-reading - Targeting the Right Customers
  • Quiz: Customer Development Pre-Reading
  • Unit 2 Class Introduction
  • Module 1 Introduction: Kingdom Business Framework Overview
  • Module 1 Lesson 1 - Kingdom Business - Calling from the Creator
  • Module 2 Introduction: Customer Development
  • Module 2 Lesson 1 - Customer Development
  • Quiz: Unit 2 Module 2 - Customer Development
  • Module 3 Introduction: Targeting the Right Customer
  • Module 3 Lesson 1 - Targeting the Right Customer - Overview
  • Quiz: Unit 2 Module 3 - Lesson 1 - Targeting the Market Overview
  • Module 3 Lesson 2 - Targeting the Right Customer (A)
  • Quiz: Unit 2 Module 3 - Lesson 2 - Identifying Greatest Depth of Need
  • Module 3 Lesson 3 - Targeting the Right Customer (B)
  • Quiz: Unit 2 Module 3 - Lesson 3 - Identifying Profitable Segments
  • Module 3 Lesson 4 - Targeting the Right Customer (C)
  • Quiz: Unit 2 Module 3 - Lesson 4 - Identifying Most Sustainable Segments
  • Module 3 Lesson 5 - Targeting the Right Customer (D)
  • Quiz: Unit 2 Module 3 - Lesson 5 - Identifying Highest Potential Segment
  • Module 3 Lesson 6 - Targeting the Right Customer (E)
  • Unit 2 - Class Conclusion
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 2 years